Customer Loyalty in the Technology Industry | Business Technology

For technology companies, service after the sale has emerged on equal footing with innovation as a competitive advantage.As technology-related products and services touch nearly every area of our lives and our businesses, technology has become integrated in how we communicate, learn, work, and entertain ourselves. Our appetite for technology products is growing, even in today’s economic climate.Traditionally, technology companies competed for this business by delivering more innovative, reliable products and services at lower prices. In the audio book, “Sound Advice on Customer Loyalty,” author Steve Walker says customer expectations are changing.”Contracting markets and increasing commoditization of technology products have combined to give the customer the upper hand,” says Walker. “Technology companies must become more responsive to the ever changing needs of their customers.”According to recent customer studies, this translates into a demand for improved customer support.”Customers are expecting better technical and non-technical customer service,” says Walker. “Our research shows that service after the sale has emerged on at least equal footing with innovation as a competitive advantage for technology companies.”"While the potential for technology companies is great, the need to manage customer loyalty in such a dynamic market is even greater,” says Walker. “For technology companies, a focus on customers will only add more value to the innovative products and services they are expected to deliver.”Steve Walker offers advice on managing customer loyalty each week in the free audio newsletter from What’s Working in Biz,

Fitness Resorts Are Healthy Resorts

Plan your fitness vacation by choosing the best fitness resorts and there are numerous types of resorts to choose from and it includes beach resorts and small seaside bungalows within the resorts. These factors are most important when you choose a fitness resorts and they are locations, convenience and amenities. Most of the people prefer for location and give proximity to transportation options. You would have experienced different vacation holidays, but this fitness vacation is somewhat special and here, you gain fitness and good health with mind relaxation. Here, you can get all facilities that are related to fitness and it starts from food and end with fitness spas.These resorts are called as healthy resorts because this camp affords nothing other than health. All fitness camps will well adhere to this quote, “health is wealth”. Yes, their main aim is to provide you proper health so all those who need to remain healthy forever can join in these camps and maintain their health in a good way. You need a place to go somewhere and learn some extensive health programs and these places are called as fitness retreats. In television, you would have been watching many health programs, but in fitness retreats, you learn some new exercise programs that you would have not yet seen before.Water is the best remedy for all health problems and many of you know that consuming water orally can avoid many diseases. Yes it is true, but in fitness spas, you get water treatments through natural hot springs or sources. It is a comprehensive program and includes many services and people go here to develop healthy habits. You can ask, is there any link between fitness and nutrition? Yes, definitely there is some connection between fitness and nutrition and the fact is if you have a good nutrition, you look energetic and can participate well in fitness programs. For a good health, you need to maintain a balanced diet that includes vegetables, fruits and grains so that it prevents diseases and boost your energy level.In this resort, your diet will be monitored and you will be personally cared by personal nutritionist and their duty is to provide health diet menu planner to you. A healthy food makes you sleep better and improve your mood and cardiovascular endurance. Apart from these activities, you will be trained with some exercises and workouts that improve your strength. These exercise programs are called as boot camp workouts and sometimes people say these camps as military workouts because the workout programs are conducted by some military personals and you will be taught exercises along with discipline. Overall, in these camps, you lose your weight and gain fitness in all stages of this program. Select the fitness resorts that satisfy in all aspects and ensure that they provide you various fitness retreats such as fitness spas and more in a good manner.

I Have Money to Invest What Should I Do – Choosing the Right Investment for You

From the point of view of someone who is willing to take some risks, if I have money to invest, what should I do?Being in a situation where you have some money to invest, and you are fortunate enough to be able to take a few risks, there are so many different options available to you that you could spend a lot of time just going through the information pamphlets and websites of investment opportunities that fit that bill.What kind of person can afford to take risks with their investments though? Probably someone who is still very young, relatively debt free or completely debt free, has more money coming in than what their expenses take up, or they are older but have a comfortable flow of income and have built up some money to play with that they wouldn’t regard as a crisis if they lost the money.Whatever your reason, for wanting to get into higher risk investments, it is a very nice situation to find yourself in.We will now get into exactly what it is you can do in order to get into these types of investments…Although we have established that the discussion will be focused on higher loss investments, it must be said that no investment portfolio should be completely filled with high loss investment assets. Any reasonable investment portfolio should comprise out of the three risk classes of investment, namely, low-risk investments, which are slow in capital gains but are much more stable and in some cases up to 99% guaranteed.Medium risk investments, which have faster gains but are more a mixture of high loss investments and low loss investments. Medium risk investments are a favorite for many people since they usually come with emergency exit plans which minimize any rare losses.We will assume then that everybody seeking to enter the higher loss investment market is doing so with the portion of their investment fund allocated to the high risk category and not those who are putting all their money into this category.Now for the exact endeavors, in the high risk category, which suitors can invest in…Money that you put into high risk investments is money you are willing to lose, so if you are not willing to lose that money, it should go into the medium-to-low risk investment category.Firstly, gambling (legal gambling), like at the casino is high risk. In some cases you have a fifty-fifty chance of either doubling your money or losing all of it, but this is not advisable. Gambling is the fastest way to make money but it is also the fastest way to lose money and it is only mentioned so as to ensure the information is complete.Secondly, trading. While the entire process of trading can be approached as a long term investment, if it is to be classified as high risk investment, trading refers to short term positions with results that fluctuate very quickly.This includes the likes of Forex, where you buy and sell currency according to what you think the value of the currency will do, short selling, where you sell stocks with the promise of buying them back later in anticipation that they will drop in value and even short term shares trading.Generally, high risk investments can have great returns if things go right for you, but they can have adverse losses if the shoe comes on the other foot, so it should be reiterated that if you are to go into high risk investment, it must be with money you are willing to lose.